Thousands of Apple users in major cities such as New York, Minneapolis, and San Francisco faced significant disruptions with the App Store starting at around 2 PM ET. According to monitoring websites like isdown.app and DownDetector, the outage was mainly related to the inability to download or update apps while the store itself remained accessible. For many, the “Get” button would load briefly before reverting, thus not making any progress.
Despite extensive reports, the issue remained absent from the System Status page belonging to Apple during the early hours of the outage. This left a gaping hole in the communications, which was growingly infuriating as no word came through from motive. Blake, a user, had this to say:
“I’ve been trying to download a game for hours, and it just won’t log me in. I don’t understand why Apple isn’t saying anything.”
But the delay only heightened frustration, with many feeling their pleas were being ignored by Apple. In mid-afternoon, the tech giant updated to say it was suffering problems with its Subscription Purchase and Volume Purchase programs. These issues, though, apply more to businesses and larger organizations. Everyday users, for the most part, were still complaining.
“Every time I try to download an app, it just keeps loading, and then does nothing. It’s really annoying,”
said Geraldine, another affected user.
This outage comes, of course, on the heels of this week’s release of macOS Sequoia 15.1 beta 7, which itself had some brief availability issues earlier in the week. There was some speculation from users whether that could be related to these problems with the App Store, though Apple has shed no light on that, one way or the other. Varun, a frequent user of App Store, says,
“I just couldn’t update my apps, and it is not only me. My friends in other cities are facing the same problem, and Apple is mum over the issue.”
By late afternoon the monitoring “sites, including the isdown.app, showed “App Store status is operational“.
But many users, notably among them Geraldine, Blake, and more, otherwise.
“It might say the store is working but I still can’t download anything,”
said Tristan, a user in San Francisco.
Even Apple Support‘s total disregard for these issues and refusal to post anything about them so far has fueled discontent among users, especially over X.
Due to a lack of communication from their side, people do not know what exactly is happening at Apple. Many people, therefore, have to rely on third-party monitoring sites. Though the App Store seems to be up, that does not necessarily mean these glitches are completely gone, which may mean the resolution is incomplete.
